Terms & Conditions

At Book Protection Products Ltd we pride ourselves on bringing you quality book covering and book mending products at affordable prices with fast and friendly service. When purchasing products from Book Protection Products Ltd you agree to the following terms and conditions:

Content

While we endeavour to supply accurate information on this site, errors and omissions may occur. Book Protection Products does not accept any liability, direct or indirect, for any loss or damage which may directly or indirectly result from any advice, opinion, information, representation or omission whether negligent or otherwise, contained on this site. You are solely responsible for the actions you take in reliance on the content on, or accessed, through this site.

The Warehouse reserves the right to make changes to the content on this site at any time and without notice.

To the extent permitted by New Zealand law, The Warehouse makes no warranties in relation to the merchantability, fitness for purpose, freedom from computer virus, accuracy or availability of this web site or any other web site.

Returns Policy

Please choose carefully as we do not refund if you change your mind. If the goods are faulty we will meet our obligations under the Consumer Guarantees Act.

We will replace faulty goods if they are returned to our warehouse within 14 days of purchase. Reimbursement for shipping expenses will be at the value of the original quoted shipping cost. Should faulty goods be returned after 14 days of purchase, returns and refunds will only be considered at our discretion.

Cancellations

Once your order has been made (by clicking Submit Order at the checkout), you cannot cancel it.

Pricing

All prices that appear on out site are in New Zealand dollars and are exclusive of GST. GST will be added in the cart.  Please note that we reserve the right to alter prices on our websites at any time for any reason.

Privacy

The privacy of your customer data, orders and credit cards are important to us. We will not disclose or sell your customer data to any third party.
Credit card details are not stored anywhere on our servers nor in our premises. Your credit card details are processed in real time by an independent payment gateway authorised by our bank, using secure encryption.

Delivery Times

We will process your order within 1 business day following payment in cleared funds. Payment by online banking cannot be checked until the next business day. We will send you an email notifying you when your order has been shipped. Please allow up to 2 days for delivery in the North Island, or 3 days for delivery in the South Island.